Terms of Use 

Welcome to the Royal Easey’s Country Club website. By using the Royal Easey’s Country Club website you are subject to the following terms of use, which we recommend you read carefully. Royal Easey’s Country Club may, from time to time, amend, update or change this website including these Terms of Use without prior notice. These Terms of Use cannot be varied by any individual or entity, unless there has been a prior written agreement between that individual or entity and Royal Easey’s Country Club. 

Golf Club Use

Golf clubs will be provided free of charge, but ID & Credit/Debit card are required by any customer using the premium in house golf clubs. Clubs will be checked before and after use before returning cards, and a charge will be taken for any clubs missing or broken from the bag when returned. Cost of replacing clubs - $600 Driver, $500 Putter, $300 per iron.

General Disclaimer 

Royal Easey’s Country Club is not liable for any loss suffered in connection with the use of this website or any linked website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. Information on this website is provided "as is" without warranty of any kind. Information on this website may contain typographical errors, technical inaccuracies or other errors and may be changed at any time. Royal Easey’s Country Club seeks to provide accurate information at all times, but reserves the right to make improvements or changes to products without notice. 

Copyright 

This website is Royal Easey’s Country Club’s intellectual property and subject to copyright. Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Commonwealth of Australia) and similar statutes that apply in your location, you may not, in any form or by any means adapt, reproduce, broadcast, decompile, disassemble, download, copy, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website, without Royal Easey’s Country Club's prior written permission. 

Making a booking 

Whilst all care is taken to ensure the booking availability is accurate, current and online, we are dependent on third party software. Royal Easey’s Country Club accepts no responsibility should the booking system not be available from time to time. Should you need to change your booking, contact the Royal Easey’s Country Club venue. Change of bookings are permitted up to 4 hours prior to the booking time. Should you not be able to make your booking time and choose not to re-book an alternative time, Royal Easey’s Country Club reserve the right to not refund the holding deposit. While every effort is made to ensure all pricing is displayed. Royal Easey’s Country Club makes no guarantee that the price you have seen online is the correct price for your experience. If unsure, please confirm the price of your experience prior to your booking time. 

Returns Policy - Products

We anticipate that the purchases our customers make will meet their expectations of quality, function and design. If, however, a customer should require an exchange or credit note (gift voucher), they must retain their sales receipt and present it to the venue. 

Exchange or Refund is required 

A customer can seek a refund under certain circumstances, commonly referred to as the right to repair, replacement or refund. Cases in which a refund would be in order include those where the goods:
● Has a fault the customer could not have known about at the time of purchase.
● Does not work in the way the customer was lead to believe it would work.
● Does not match the sample that they were shown.
You may offer to repair, exchange or provide a credit note/gift voucher for the goods subject to the agreement of the customer. If the goods are not repairable, you may be able to replace or refund the item. Some warranties are for replacement and not repair; for example, some electrical hand tool companies choose to have a replacement policy instead of repair. However, the customer does have a right to insist on a refund. Therefore, we exchange or refund merchandise if the customer presents their receipt or Credit Card or EFTPOS voucher in any of the above circumstances. You are legally entitled to offer to exchange the goods, or provide the customer with a gift voucher. However, in the above situations, if a customer is totally dissatisfied with the exchange option, a refund should be given in the form of payment that was initially tendered, as shown by their register receipt. 

No Exchange or Refund Required 

There is no legal responsibility to exchange or refund when:
● Customers have simply changed their minds about the goods 

● Goods were damaged after the customer bought them. However, where goods are damaged because of a fault that was in the goods when they were purchased, an exchange or refund is in order as described above. 

● A customer has no proof of purchase, i.e. the customer does not have his/her receipt. In this situation we will only exchange/refund where authorisation from the venue manager and/or franchisee is obtained, and: ● If the customer requests a refund, the refund should be given in the form of a gift voucher. 

● If the customer does not have a receipt but you know that the merchandise was bought from Royal Easey’s Country Club, an exchange or refund (in the form of a gift voucher) transaction can be undertaken. 

● Without a receipt, customers must accept the price of the item on the day it is returned to the venue. 

● Customers know, or should reasonably have known, about any faults when they bought the goods: for example, as seconds. 

Gift Card & Gift Voucher Policy 

These terms apply to all gift cards and electronic vouchers issued by or on behalf of Royal Easey’s Country Club. By purchasing, redeeming or attempting to redeem a Gift Card, you agree to the following terms.

1. Redeemable for goods purchased online and at Royal Easey’s Country Club.
2. The Gift Card is valid for 12 months from date of issue.
3. Gift Cards are non-refundable and cannot be exchanged for cash. No change will be given. The Gift Card can be redeemed in whole or for part of a payment. Unredeemed values will remain on the E-Gift Card until card expiry or until redeemed, whichever occurs first. Any remaining balance will be cancelled on expiry of the validity period. The Gift Card should be treated like cash.
4. Royal Easey’s Country Club is not responsible for lost, stolen or damaged Gift Cards.
5. A predetermined value of $25 - $250 can be loaded onto a Royal Easey’s Country Club Gift Card. A maximum amount of $250, and a total of $500 per order per Gift Card purchase applies.
6. GST will not apply to the sale of an Gift Card, specifically the face value/loaded amount.
7. Once the Gift Card has been fully redeemed it cannot be reused.
8. This Gift Card can be used in conjunction with another form of payment such as cash & EFTPOS (in-venue only) or credit card to make up the full value of the purchase.
9. This Gift Card is not a cheque guarantee, credit or charge card.
10. Royal Easey’s Country Club reserves the right to amend the terms and conditions of the Gift Card at any time and to take appropriate actions, including the cancellation of the Gift Card if, at its discretion, it deems such action necessary.
11. Should Royal Easey’s Country Club suspect any fraud relating to an Gift Card, Royal Easey’s Country Club may refuse to redeem the Gift Card until Royal Easey’s Country Club is satisfied that no fraud has occurred.
12. Neither Royal Easey’s Country Club, nor the provider of the data, represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of the Gift Card information. Royal Easey’s Country Club does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information. 

COVID-19 Policy 

Royal Easey’s Country Club will comply with relevant local, state or federal COVID-19 safety directives. 

Damages to Self or Property 

Physical activity is involved in your experience, please ensure you are prepared and aware of your surroundings. Royal Easey’s Country Club takes no responsibility for any personal injury attained before or during your experience. Royal Easey’s Country Club provides simulator hire and sports equipment hire as part of your booking. You and/ or your party will be financially liable should any equipment be damaged as part of your booking. This will be at the sole discretion of the Royal Easey’s Country Club staff. If you are using your own equipment, take note of your surroundings as any equipment damaged will be at the responsibility of the equipment owner. Royal Easey’s Country Club takes no responsibility should your equipment be damaged during your booking.